Click or Dial Voice Bots
Enhance consumer telephony experiences and lower costs with conversational Voice Bots.
Vocinity enables enterprises and third-party providers to add AI-based Voice Bots to digital and phone-based channels.

Bot To
Phone
Connects any IVR, phone or contact center to any bot framework.
Fastest Time To Value
Eliminates technical complexity to ensure fast deployments
Best In Class
Options
Pre-integrates speech recognition (ASR), and text-to-speech (TTS) providers.
LowersCosts
Up to 90% less expensive than staff or contractors.
Conversational Voice Assistants
Inbound and outbound voice bots help automate critical business processes.
From direct marketing and food ordering to help desk and collections, voice assistants address the cost, coverage, and consistency challenges of finding and retaining quality staff to perform repetitive but critical business processes.
The pandemic and labor shortage have highlighted the fragility of relying on human resources. Putting customers on hold and forcing them to navigate unfriendly IVRs frustrates users, increases costs, and limits sales and retention.
But with a simple SIP trunk integration, voice assistants help automate business processes by seamlessly capturing and exchanging data with back-office applications – and then transferring to a sales or service rep as needed.
Current Staff
Benefits
Up to 90% Less Costly
Reduce Cycle
Times
Call Transfer via Custom Routing
Everything You Need To Build, Deploy, And Maintain
Your Fully Custom Voice Bots
Vocinity connects bot frameworks and telephony systems for voice bot use cases.
Our advanced technology creates natural, lifelike full-duplex, voice experiences.
