Your Complete Toolkit for Fully Customizable Conversational Voice and Video Bots
Most businesses do not have the necessary technical skills or financial resources to provide efficient voice and video AI conversations. However, the Vocinity platform simplifies the technology required and comes integrated the top speech recognition, text-to-speech, digital avatar, and text chatbot providers, reducing the implementation time from months to days.
With Vocinity, your new digital workforce seamlessly integrates with your business workflows and apps – helping you attract, acquire, and grow customers, employees, and partners and improve the productivity and effectiveness of existing staff
Conversational avatars make every customer touchpoint an interactive, rich media, personalized journey.
Phone bots support inbound and outbound calls with the ability to transfer to a sales or service rep on demand.
One-on-one video chats are supported on any device and any location (call center, at home, or in the office.
Your Customers Don’t Speak
With Their Thumbs
Vocinity is actual conversational commerce – your clients interact with our virtual assistants using their voice.
Video and Voice Gateway
Our multimedia gateway provides the lowest latency in the industry for real-time voice and video experiences. We use a combination of commercial and open-source technologies, along with cutting-edge data science, machine learning, natural language processing, and real-time video encoding.