Conversational Video and Voicie Assistant Software
Vocinity is not just another bot company. It’s a one-stop-shop for powerful yet cost-effective video and voice interactions featuring conversational shopping and service assistants and live video chats.
Our Conversational Video and Voicie Assistant Software helps high-value brands and their retailer and commerce partners create and manage immersive multimedia sales and service experiences.



No-Code Agent Builer
Do it yourself or have our expert team build and maintain your video or voice conversational assistant or your can create your own using our no-code Agent Builder application.

No-Code Builder
Have it your way!
Each conversational bot is uniquely yours.
Tailored scripts to drive your business process automation
Computer-generated text-to-speech and and human voices
Rich multimedia experiences combining video avatars, live video conferencing and streaming broadcasts
Share contextual content (videos, images, text messages) based on time, day, product, location, etc.)
Custom actions and workflows using Agent Builder
Integration with your data to enable digital transformation
Omnichannel Experiences
Consumers engage Video and Voicie Assistants when and how they want – ensuring consistent, cost-effective sales, service, and support experiences.
Checkout Our Blog
Video and Voice Assistant Trends and News
Proprietary Multimedia Video and Voice Gateway
Our customer experience software leverages best-of-breed commercial and open-source technologies plus more than 100 unique development projects involving the latest in data science, machine learning, natural language processing, real-time video encoding, and more.
ANY DEVICE USING WEBRTC
NO CODE DEVELOPMENT PLATFORM
live video chats AND streaming
broadcasts
machine learning & enhanced AI
custom cgi avatars, voices & DICTIONARIES
eNHANCED NLU PROCESSING AND ERROR CORRECTION
IN-CONTEXT call tRANSFERS to live agents (VOICE/VIDEO)
proprierarty logic for real-time voice/video calls
CUSTOMER CALL ROUTING RULES
noise reduction AND ADAPTIVE bandwidth
micro-services architecture with extensive API’s
telco grade high availability & security
unique multimedia gateway for voice and video
Secure recordings, transcriptions and Call Detail Records
SIP, WEBRTC, AND GRPC INTERFACES
Working With Vocinity
