Yup, click. Disconnect. Hang-up. Abandoned call. NOBODY wants to press 1 or 2, or 3, or any number. Don’t risk losing business because your phone system acts like it is from the 1970s.
Use Vocinity on your phone lines, website, and stores to serve customers with lightning-fast speed and accuracy. If you want a good NPS score, then don’t make your customers spend endless time pressing prompts and waiting on hold.
Service and support should be frictionless. And if yours is not, clients will move to companies that have. It’s just a fact.
VOCINITY: Better, Faster, Better
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