Video Brand Assistants
Beyond Chatbots TM
Unlike chatbots, conversational video brand assistants are the perfect complement to your support, sales, service, accounts receivable and administrative teams. In fact, with Vocinity, it is fast, easy, and cost-effective to create and deploy omnichannel video experiences for customers, employees, and partners across the lifecycle of their relationships.
Allows you to connect with users when and where they are (in stores, online or out and about) improving coverage at a fraction of current costs.
Extensive APIs enable real-time workflows and robotic process automation (RPA) to improve scheduling, obtain faster approvals, and reduce cycle times.
From ordering a hamburger to capturing patient data, Vocinity interactions are 5 to 7 times faster than typing – especially on mobile devices.
User interactions are fully contextual based on user interests, device, location, product, time of day, and more.
When you can’t be there, our Virtual Brand Assistants can be – ensuring customers get the personal touch they deserve.
Custom Routing Rules
Transfering calls are seamless based custom routing rules to live agents in stores, call centers, virtual locations or at home.
Why Do You Need A
Vocinity Conversational Video Assistant?
Get Precision, Consistency and Limitless Scalability
Now you can create more memorable experiences, such as interactive, multimedia journeys based on user input and preferences – in stores and offices and on the web and mobile devices. At the same time, you don’t need to worry about re-training, consistency, or staff availability.
Conversational Brand Assistants and More
Vocinity Brand Assistants can share documents, images and videos and send text messages with actionable links.
In fact, they can also speak English, French, German and Spanish. Equally important, they can also transfer to live agents for video or voice calls. In addition, live and recorded broadcasts can turn any website into a virtual shopping or service network.
Conversational Brand Assistants
Multilingual virtual brand assistants deliver consistent, cost-effective sales, service, and support engagements – anytime, anywhere.
Your staff can take call from home, a store, an office, a call center, or even a virtual shopping location on PCs, Tablets and Smartphones.
Turn any digital channel into a virtual shopping or support network with live and recorded broadcasts.
Users engage conversational video assistants when and how they want – on phones, tablets, computers. Likewise, users can be in your stores, offices, homes, or out and about. Besides conversational brand assistants, you can incorporate live video chats and streaming commerce broadcasts. At the same time, Vocinity ensures consistent, cost-effective sales, service, and support experiences.
You can always be just a call, click, or snap away.
Mobile Sites and
Conversational Video Assistant Customization
Have it your way!
Each conversational bot is uniquely yours.