Video and Voice Personal Shopping and Service Assistants

Your Customers and Buyers
Don’t Speak With Their Thumbs

It’s Time for Real Conversational Commerce

A voice-enabled virtual brand ambassador (video or voice bot) allows you to scale infinitely, engage deeply, and create experiences as incredible as your company.

>200% more cost effective than employees or contractors while improving productivity of existing staff
100% coverage, eliminates staffing challenges and ensures swift issue resolution
>150% ROI with consistently higher conversion rates and NPS scores
7×24 automated data capture delivers faster processing times and increased throughput

Supported By Great Partners

Did You Know?

Humans process visuals 60,000 times faster than text and 65% of people are “visual learners.

90% of the information transmitted to the brain is visual, stored in long-term memory, and stickier.

Voice creates an emotional connection with listeners. Audio is the most preferred format after video.

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Personalized, Full Duplex Conversations
Can Now Be A Click, Snap or Call Away.

With our ground-breaking technology, combining powerful, full-duplex video and voice experiences with conversational AI, we automate at-scale sales and service interactions wherever and whenever your customers and buyers need them.

ONLINE

Easily add to e-commerce, live streaming, and websites with a simple script, or Google Tag Manager.

QR CODES

Add QR Codes to product packaging, pricing placards, merchandise and more.

Smart Sign

Touchless experiences can be added to indoor or outdoor signage.

PHONE

Automate inbound and outbound call interactions with a simple SIP trunk integration.

Links

With a hyperlink, you can launch experiences from any digital channel, email or text message.

Simple Use, Fast To Deploy

Our Software

End to End Orchestration for Conversational Voice and Video

It’s Time To Make Your Sales and Service Experiences More EngagingEffectiveInformativeEntertaining

Le’t’s Chat

Voice and Video Experiences
For Enhanced Sales and Support

With labor shortages and shrinking budgets, it’s impossible to soley rely on human resources for customer service and sales.

Today’s consumers and buyers are quickly frustrated being put on hold or having to navigate simple text chatbots and complex IVR systems.

Digital Natives want interactive, rich-media experiences – when, how and where they want.

Get the power of an AI-powered sales and service assistants with Vocinity. Our revolutionary technology can engage 100% of your leads, prospects and customers, providing 7×24 autonomous assisted selling and support – all without any additional staff! So, unlock the potential of your business with Vocinity today.

Our Industries

B2B SaaS and Other Enterprise Opportunities

Drive Revenue, Reduce Costs and Improve Customer Lifetime Value

Vocinity helps enterprises to quickly and cost-effectively deploy and maintain white-label, video and voice conversational AI experiences across customer, partner, and employee use cases.

As a result, our platform obfuscates the technology complexity to augment sales and service programs and eliminate reliance on human resources for customer-facing tasks – ensuring consistent, cost-effective sales, service, and support experiences.

Assisted Selling and Support
Product Sign-Up, Configuration and Activation
Travel, Lodging and Restaurant Reservatons
Virtual SDR – FAQs, Lead Qualification, and Appointment Setting
And Much More!

Vocinity Target Markets - Financial Services, Healthcare, Hospitality, QSR, SaaS, and other Enterprisses

B2B ENTERPRISES

COMMERCE (BRANDS AND RETAILERS)

VARs, ISVs, Integrators and Chatbot Providers

With a simple API, almost any technology provider can add
conversational voice and video experiences to their offerings

POS

E-Commerce

Chat Bots

Mobile Apps

Software ISVs

QR Code and Digital Shelf Providers

CPaaS and Contact Center Providers

System Integrators and VARs

Media Networks and Digital Agencies

Digital Signage and Self-Service Kiosks

Partner Opportunities

Don’t Have A Chatbot?
Don’t Worry. We Do.

Vocinity is not just another chatbot company. We are a one-stop-shop for real-time, low-latency, cost-effective conversational video and voice engagements, live video chats, and more.

Our no-code builder enables multi-turn, contex-based dialogues based on RASA.

Supports FAQ-style bots. plus custom workflows and forms data capture, integrating with back-office and commerce applications.

Vocinity NLU and Conversational AI supports forms and integration with back office apps

Even when you can’t be there in person, live video chats with agents are availaible.

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Orchestration Platform For
Voice and Video Conversational AI

Everything you need to build, deploy and maintain Voice and Video Bots

Automate and scale your sales, marketing and support efforts with white-label Voice and Video (Avatar) Bots

Leverage your existing text bots to create richer, more effective engagements online, and on the phone.

Bring Your Own Bot (BYOB)
Complements and enhances your existing text chatbot (or we can provide a complete end-to-end solution).

Simple, Cost-Effective Pricing
Our pricing packages include a monthly platform subscription and per-minute usage fees.

Faster Time To Value
Eliminates the technical complexity to ensure a faster time to value (from months to days).

Transfer or Escalate At Any Time
Transfer to video chats or voice calls whenever needed.

Superior User Experiences
Our unique algorithms, including noise reduction, voice detection, ASR corrections, and more, enhance user experiences.

Fully Custom Avatars and Voices
We don't charge extra for voice cloning or photo-based, custom avatars. Plus, you can add background music or "office sounds."

Best-In-Class Options
Pre-integrates leading speech recognition (ASR), text-to-speech (TTS) and digital avatar providers.

Zero Footprint
No need to download or install any software - use just click and talk.