Video and Voice Personal Shopping and Service Assistants

Never Let… A Question Go UnansweredA Lead Get ColdA Customer Wait On The PhoneAn Issue Go Unresolved

Even when no one is available, your custom AI virtual assistant provides 7×24 autonomous assisted selling and service.

And unlike your human staff – which we still love – they don’t take days off, get sick, or jump on the “great resignation” bandwagon. Your digital brand ambassador allows you to scale infinitely, engage deeply, and create experiences as incredible as your brand.

Up to 9x Less Costly Than Full-Time Employee

Vocinity virtual assistants are available anytime, anywhere, on any device. They answer questions, share videos and images, and send SMS messages with promotional offers. Our virtual sales assistants have proven to sell at equivalent levels to their human counterparts but are 9-times less expensive. Further, compared to the status quo, our assistants have consistently increased sales up to 2x.

Answering Questions
Sharing Images and Video
Sending Text Messages
Capture/Exchange Back-Office Data
Transferring To Live Agent (Voice/Video)

Autonomously Engage 100% of Your Opportunities

Today’s buyers expect an immediate response. Vocinty virtual assistants work alongside your marketing, sales, and support teams. So you can qualify and engage 100% of your leads, prospects, and customers — driving more revenue and reducing costs while improving the effectiveness of existing staff.

Engaging and Qualifying Leads
Assisted Selling
Scheduling Meetings
Issue Triage And Help Desk
Onboarding and Training
Retention, Upselling, and Cross-Selling
Surveys and Forms Data Capture

Did You Know?

Humans process visuals 60,000 times faster than text and 65% of people are “visual learners.

90% of the information transmitted to the brain is visual, stored in long-term memory, and stickier.

Voice creates an emotional connection with listeners and audio is the 2nd-most preferred format after video.

Vocinity is not just another chatbot company. We are a one-stop-shop for powerful, low-latency, cost-effective video and voice engagements featuring virtual shopping, sales and service assistants, live video chats, and more.

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Shoppers and Buyers Have Questions…
and Sales Don’t Happen without Answers

Labor Shortage Challenges

Leads get cold when not contacted within minutes. Before COVID, 90% of in-store consumers were frustrated – now, it’s even worse. Live chat unavailability and poor online search and chatbots – costs US businesses >$300M annually.

Digital Natives
Demands

Today’s shoppers want real-time, self-service, video-based experiences – at any time, and on any device. And most prefer to conduct queries by voice instead of typing.

Search & Discovery Issues

Shoppers hate to hunt and peck for information, and along with poor product descriptions, result in low conversion rates and high return and abandonment rates.

Vocinity Interactive Video Platform As A Service (iVPaaS)

Addresses the cost, time, complexity and latency of deploying and managing real-time video experiences online, in-stores, and soon in the metaverse.

ONLINE

Easily add to e-commerce, websites, and other digital channels with a simple link, script, or Google Tag Manager.

QR CODES

Add QR Codes to product packaging, pricing placards, merchandise and more.

Smart Sign

Touchless experiences can be added to indoor or outdoor signage.

PHONE

Automate inbound and outbound call responses with a simple SIP trunk integration.

Video and Voice Virtual Assistants

Vocinity virtual assistants answer questions, provide recommendations, and share documents, images and videos, show product demos, and send text messages with actionable links.

Vocinity Works With Most Major Synthetic Digital Humans

For Brands and Retailers

Virtual Shopping Assistants

For B2B Enterprises

Virtual Sales Assistants