Supported By Great Partners

Your Customers / Buyers Don’t Speak With Thumbs

It’s Time for Real Conversational Commerce

Even when no one is available, your voice and video AI-based virtual assistant provides 7×24 autonomous assisted selling and service. 

Your digital brand ambassador allows you to scale infinitely, engage deeply, and create experiences as incredible as your company.

Did You Know?

Humans process visuals  60,000 times faster  than text and 65% of people are “visual learners.

90% of the information transmitted to the brain is visual, stored in long-term memory, and stickier.

Voice creates an emotional connection with listeners. Audio is the most preferred format after video.

voice bot

Everything You Need To Build, Deploy, And Maintain 
Your New Digital Workforce

Simple to Use. Fast To Deploy.

Our Interactive Video & Voice Platform As A Service (iVPaaS) uses  ground-breaking technology that combines powerful video and voice experiences with conversational AI to create truly lifelike experiences. Consequently, our virtual assistants provide completely natural, full-duplex conversations to automate at scale sales and service interactions.

Your Toolkit for Voice Bots and Video Bots

End To End Voice and Video Solution Orchestration

Vocinity is the only voice and video bot orchestration platform on the market to accelerate time to value, and improve user experience.

End to End Orchestration for Conversational Voice and Video

Personalized, Full Duplex Conversations
Can Now Be A Click, Snap or Call Away.

ONLINE

Easily add to e-commerce, live streaming, and websites with a simple script, or Google Tag Manager.

QR CODES

Add QR Codes to product packaging, pricing placards, merchandise and more.

Smart Sign

Touchless experiences can be added to indoor or outdoor signage.

PHONE

Automate inbound and outbound call interactions with a simple SIP trunk integration.

Links

With a hyperlink, you can launch experiences from any digital channel, email or text message.

It’s Time To Make Your Sales and Service Experiences More EngagingEffectiveInformativeEntertaining

Voice and Video Experiences
For Enhanced Sales and Support

90%

Less expensive than employees or contractors,
and without all the HR headaches.

150%

Proven to increase sales and conversions
more the status quo.

Across most industries, the pandemic, labor shortage and shrinking budgets highlight the fragility of relying on human resources, especially for customer-facing tasks. Besides today’s competitive environment, putting customers on hold and forcing them to navigate unfriendly chatbot and IVR experiences frustrates users, increases costs, and limits sales. 

At the same time, Digital Natives don’t like search bars or simple chatbots; they want interactive, rich-media experiences (video and voice). They expect exceptionally quick, personalized user experiences – on any device, at any time. But most enterprises need more resources to create these desired experiences. 

B2B SaaS and Other Enterprise Opportunities
Drive Revenue, Reduce Costs and Improve Customer Lifetime Value

Vocinity helps enterprises to quickly and cost-effectively deploy and maintain white-label, video and voice conversational AI experiences across customer, partner, and employee use cases.

As a result, our platform obfuscates the technology complexity to augment sales and service programs and eliminate reliance on human resources for customer-facing tasks – ensuring consistent, cost-effective sales, service, and support experiences.

  • Assisted Selling and Support
  • Product Sign-Up, Configuration and Activation
  • Travel, Lodging and Restaurant Reservatons
  • Virtual SDR – FAQs, Lead Qualification, and Appointment Setting
  • And Much More!

VARs, ISVs, Integrators and Chatbot Providers

With a simple API, almost any technology provider can add
conversational voice and video experiences to their offerings

POS

POS

e-commerce

E-Commerce

Chatbots

Chat Bots

mobile applications

Mobile Apps

vertical software ISVs

Software ISVs

QR Code and Digital Shelf Providers

QR Code and Digital Shelf Providers

CPaaS and Contact Center Providers

CPaaS and Contact Center Providers

System Integrators and VARs

System Integrators and VARs

Media Networks and Digital Agencies

Media Networks and Digital Agencies

Digital Signage and Self-Service Kiosks

Digital Signage and Self-Service Kiosks

Don’t Have A Chatbot?
Don’t Worry. We Do.

Vocinity is not just another chatbot company. We are a one-stop-shop for real-time, low-latency, cost-effective conversational video and voice engagements, live video chats, and more.

Our no-code builder enables multi-turn, contex-based dialogues based on RASA.

Vocinity No-Code Bot Builder

Supports FAQ-style bots. plus custom workflows and forms data capture, integrating with back-office and commerce applications.

Vocinity NLU and Conversational AI supports forms and integration with back office apps

Even when you can’t be there in person, live video chats with agents are availaible. 

Live Video Chats